Unified Communications – Transforming the Way You Operate Your Business

Technology plays an important role in the success of your business. In fact, every organization aims to stay ahead of its competitors and create a good reputation in the market. This can be done by maximizing the productivity and improving quality by utilizing the available resources at optimum levels. Businesses are well aware of the fact that they can enhance their performance and achieve success by improving efficiency in all departments.

Technology plays a significant role in making your business successful. Optimizing business processes can help in reducing expenses and creating seamless operations. Advanced tools like Unified communication (UC) solutions plays a significant role in the success of your business venture.

Benefits of UC Solution:

Unified communications provides a single platform for various communication channels and devices. It incorporates a variety of applications as well as media like email, voicemail, white boarding, fax and audio. Here are some of the advantages of installing a UC system for your business.

Maximizes Work Time – With the help of UC, employees can use the communication system from anywhere and at any point of time. There is no restriction associated with the work timing and employees can access the network while working from their homes as well.

Minimizes Travel – Video conferencing, audio and web solutions that are offered by the UC system helps minimize the travel time to a great extent. Business leaders as well as executives don’t have to visit the offices of clients in order to conduct an important meeting or sign a business deal.

Work from Anywhere – UC solutions enable users to work from anywhere in the world. Most organizations have branches in different locations and it becomes difficult to coordinate with the staff. UC solutions provide access to the central network system. The time or location is not important as employees can work even when they are a thousand miles away from the office.

Pitfalls to Avoid:

However, there are certain pitfalls that you should avoid in order to get better benefits from implementing the system. Read on to get some idea about the common mistakes that people make when implementing a UC solution.

Incorrect Phone Selection – A common mistake that most organizations make is choosing an incorrect phone. The inaccurate process of assigning phone models can have a negative impact on employee productivity. Installing a device on the basis of employee positioning and cost, rather than the functional requirements can affect the long-term success of implementing the UC system. It is advisable to evaluate and assign phones by matching the functions of the phone with the job requirements of the employees.

Not Changing the Existing IT Infrastructure – Have you evaluated the existing IT infrastructure of your business before implementing the UC system? The integration of video, data and voice without improving your existing IT infrastructure can lead to poor voice quality and poor overall network performance. It is essential to assess the LAN connection to evaluate the post-installation usage and capacity. It will also help you determine the condition of your existing LAN connection.

Underestimating the Cost and Time – Another common mistake that many organizations make is underestimating the cost and time that will be required to set up the UC system and to train employees to use it. There are some areas that require adequate training and practice for smooth operation.

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