InsurTech is evolving like never before. Its applications have been streamlining and enhancing backend processes, improving customer experience, and saving the insurance companies money. Today, AI and machine learning, along with smartphone apps and IoT are shaping the industry to enable these benefits. The convenience brought about by InsurTech, therefore, allows individuals and businesses to access insurance products and services quickly, saving precious time and eliminating the age-old frustrations of buying insurance. Customers not only have more insurance options at their disposal, but they can also tailor insurance coverage to meet their unique needs.
At a crucial time like this, when digital transformation is improving operational excellence, insurers and companies are expected to be highly innovative to figure out customer needs and design products to help them and increase their business value. Moreover, in the midst of the COVID-19 crisis, insurance companies are practically forced to start collaborating with mature InsurTechs or third-party specialists to develop innovative solutions.
For this, every modern company should build ecosystems of services that improve customer experience, provide added value, and also generate additional revenue. Keeping this in mind, in this issue of Technology Innovators, we present to you innovative leaders in InsurTech who share their experiences and success stories and also the ideas to thrive in a more digital environment efficiently. We give you the Top 25 InsurTech CEOs of 2020.
Lawrence Shaw, CEO
AAAtraq brings intelligence-driven automation to those responsible for risk management, reducing the costs and time to understand, achieve and maintain compliance. It is the first service of its kind to include insurance and expert litigation support, limiting risk and removing distraction for organizations.
Brandon Gell, Founder & CEO
Tanguy Touffut, CEO & Co-founder
Satadru Sengupta, Co-founder & CEO
Starting with a leapfrog home maintenance product – Dobby is pioneering digitization & AI in the $16T residential property market. Dobby’s vision is “to become the operating system for American homes” by adding adjacent products and services including insurance.
Bob Frady, CEO & Founder
HazardHub is the provider of property-level hazard risk databases. HazardHub collects the risk related data related to the properties situated in the different location and provides the risk assessment to the insurer and underwriters.
Enrico Scianaro, Founder & CEO
Insoore is a platform that helps insurance companies to improve the claims management process, thanks to on-demand photographic inspections and damage estimates provided by a community of experts.
Tim Attia, CEO & Co-Founder
Slice Labs is the first on-demand insurance cloud platform provider, enabling companies to build intuitive digital insurance products.
Brad Weisberg, CEO & Founder
Snapsheet, the pioneering leader of cloud-native claims management technology, focuses on digitization and intelligent automation that improves customer experiences and delivers transformational benefits through a range of cloud-native solutions and tech-enabled services.
Sidd Gavirneni, CEO & Co-founder
Zeguro is an integrated cybersecurity and cyber insurance provider for small to mid-sized businesses (SMBs), offering a comprehensive suite of tools for risk mitigation and compliance, as well as insurance premiums that are tailored to the size, sector and profile of a company.
Believe it or not, every coin has two sides. Likely, where insurtech serves with a number of benefits and customers satisfaction, there are also few hidden challenges for this industry. The insurance sector is completely changing for the business giants. Now there is why behind every what and with the help of technology we have answers for all such questions too. Folks of this generation is much more techie and seek answer for their each question. This raised a need of digitization in insurtech industry and also gave a rise to several challenges in the transformation of complete industry to the digital platform. Apart from this, there are several challenges faced by this industry. Few of those are discussed here.
Connected ecosystem: A well connected business ecosystem is required for the insurance sector to keep the process fast-paced. A single platform has the potential to connect all the participants with each other to communicate, rising the standards higher and also making the sector more competitive.
Insurance sector was one of those sectors which were untouched from the advancements and was continuously using the traditional ways to serve customers. In the recent years, this sector has undergone a huge variation with the help of technological developments. There are a number of technologies which has been playing a crucial role in the expansion of this sector with enhanced user experience. The technology has brought mobile apps, automated claim processing bots, online policy handling features, and more. Apart from these benefits there are many more hidden aspects in this sector which has been developed for amazing user experience. Here we have included few facts related to insurtech that gives a clear picture about this industry and its future growth.
Impact of technology on insurance industry: Now the game of insurance sector is going to be changed forever. Since last many decades, insurance sector was more likely to be in the favor of the industrial growth. Now, with the emergence of technology, it will be all about the customer services, their satisfaction, and attention grabbing offerings.
Integrity, excellence and reliability are the major aspects which a business seeks for its development. In present competitive world, insurance sector is also boosted with these three crucial factors and the major platform that has incorporated all these qualities into the insurance sector is digitization. Digital transformation of insurance technology is constantly giving new values to the sector to grow further and attract more insurers for investment with peculiar business solutions. Innovation is undoubtedly a key for the successive growth and here in the insurance sector also innovation is creating miracles in the business industry. Digital presence is continuously giving new ways to the insurance sector to explore various sectors and expand with greater assistance.
The main intention behind the insuretech is to bring excellent benefits with increased efficiency and lower cost. There are various technologies involved in insurtech are artificial intelligence, digitization, blockchain, etc. every technology involved in insuretech has its great significance in making the sector amazing and convenient for customers.
Just like other sectors are undergoing great and swift changes with the help of latest technologies, insurance sector is also having a great impact of technology. Comparing with the last decade, now a number of advancements have been witnessed by the sector in last few years. There are a number of insurance sector’s components which has a great development and now a number of agencies are availing the benefits of certain changes. Making changes in the industry has benefited customers too which is keeping them much inclined towards the insurance industry and is helping the insurance companies to hold their clients for a long time. The most effective and responsive changes made by the technological development in the world of insurance sector is the use of mobile application which has made this complete sector much handy and has wrapped it in a single mobile application. Distinct data is required by the insurance sector to operate effectively. A future prediction is crucial for enhancing the functionality of insurance sector. With the help of predictive data analysis insurance sector is able to analyze the data related to each of its component and also its customers and then can make future predictions for making decisions.
Technical growth is having a great impact on insurance sector; in fact it is one of the prior most sectors in finance industry to introduce digital platform for better customer’s experience. There are a number of amazing features introduced in the insurance sector in order to scale up the facilities offered by it. Major improvements have brought the insurance companies in a close contact with customers and serving them better by knowing them better. Now with the help of technology, service providers are able to track the history of customers and can serve them customized solutions making their experiences more effective and productive. It is a fast track world where people are willing to get a solution for their requirement on their fingertips. No more time for long queues and long manual procedures. It’s time to enjoy the fastest procedures initiated by the digital systems providing solutions in the least possible time, boosted with the technical assistance of artificial intelligence, data science, and machine learning. Insurance sector need to handle a huge data base of each customer right from the beginning which makes it a difficult task for the companies and also very slow.
World is going digitized, and every business sector is restoring its position in the digital platform at a fast pace to keep them in the competition. Where almost the world already onboard and gone so far, insurance sector is also hitched with the technological growth and making its own space in this high tech world with amazing trends and techniques. At present time, insurtech is becoming a major center of attraction in the finance sector as its myriad digital trends is completely transforming and converging to create new experiences. The sector is completely fueled by the latest technologies give a number of reasons for customer retention and new customers to join and experience an amazing and easier way while compiles fast solutions, personalized services, and ease of information together. Connected clients: To know more about your customers you need to stay connect with your clients and also it is mandatory to track, manage and save their data. Pivoting cloud technology with the insurance sector has offered a simple gateway to the business to stay connected with their customers and also keep a detailed eye on their past purchase history and other interests.
Present era is completely digitized where consumers demand a fast pace solution for each of their requirements. Almost every business sector is now boosted with the technological growth. In order to retain a competitive edge in every business sector, technological growth and its acceptance by the consumers must be in an exponential manner. Recent technological advancements have played a vital role in development of insurance sector too. It has crafted the insurance sector with more cost effective, customer centric, and enhanced functional excellence. There are a number of technologies responsible for the prominent enhancement of insurance sector and has brought a number of significant changes in it. If you are willing to know more about the technology involved in the insurance industry for its rapid transformation then you have landed on the right page. Let’s get to know more about it. Artificial intelligence: Manual procedures are slower as compared to machine and also the probabilities of errors are comparatively low in machines as compared to humans. The most important and amazing development of artificial intelligence is facial recognition.
nsurtech is a proper blend of innovation and insurance sector. Technologies have a potential to bring a transformation in the insurance sector and also put a great impact on insurance regulatory. Initially technology was incorporated in the finance sector which gradually made a way to insurance sector and now in the current scenario it is acting as the backbone of the industry. Incorporation of technology in the insurance brought great opportunity for end-to-end sector development, data storage and management, fraud detection, automated customer assistance are the major developments with which the world is mesmerized. There are even greater areas of insurance sector which are still working with technology to provide a better solution to its customers, such as transparency of technological use, impacts on policy holders, liberty to choose their rights, and many more. Funding of Insurtech: To introduce new technologies and innovation to any business sector, funding plays the most important role. Talking about insurance sector, venture capital has come up with the maximum opportunities and possibilities of advancements. Fortunately, insurance technology has been benefited by the best and most competitive funding sectors which have provided an amazing platform for insurtech to flourish with a huge number of funding rounds.
Insurance was one of the technologies which were totally manual based which was dragging the pace of the industry. With the incorporation of technology, insurance sector is becoming automated and also swift. In present era insurance technology is attracting most of the folks and is being one of the most potential tools helping to retain the customers with greater satisfaction. Technological invasion in the insurance sector has made amazing transformation in its each aspect, right from the services till usage. But sweetness comes with a hidden bitter tangs, likely insurance sector also have certain challenges to face before it enjoys the excellence of technology. Comparing to last decade, insurance tech has undergone drastic changes and many are still going on making this industry one of the leading sector. Human intellectual capital: Technology makes the business sector smarter but to operate it you require a smart man force too who are well equipped with the technology and are able to carry the functionalities of technological advancements smoothly. Of the benefit achieved with the introduction of technology is continuous growth of human resources. Employees working in insurance sectors are availing a chance to learn new aspects of technology and their work sector making them more intelligent and efficient.
The world is growing towards digital platforms making the work swift and easier. When it comes to make a payment, most of the folks wish to get a “pay on the go” option. If you talk about banking and finance industry, insurance sector is one of the first to enter the world of digital media. It has started responding to the Internet of Things at the very prior state of technological growth. Along with the growth, the sector had to face a number of challenges that includes customer demand satisfaction, competitive market, involvement of mobile usage, and many more. To satisfy all these requirements, digital platforms are serving multiple solutions. Since past decade, insurance technology has undergone a number of transformations and the journey of changes are still going on with amazing miracles for the folks. The new transformations are enabling innovative IT solutions to serve the customers better. The major change made by the technology in insurance sector is incorporation of digital platform. Now insurance sector is just a click away from folks and the mobile apps are the most robust connecting channels. Basically mobile apps wrap entire services available with the insurance service providers that allows customer to coordinate with the technology and get their required solutions for the application without any manual assistance.