InsurTech is evolving like never before. Its applications have been streamlining and enhancing backend processes, improving customer experience, and saving the insurance companies money. Today, AI and machine learning, along with smartphone apps and IoT are shaping the industry to enable these benefits. The convenience brought about by InsurTech, therefore, allows individuals and businesses to access insurance products and services quickly, saving precious time and eliminating the age-old frustrations of buying insurance. Customers not only have more insurance options at their disposal, but they can also tailor insurance coverage to meet their unique needs. At a crucial time like this, when digital transformation is improving operational excellence, insurers and companies are expected to be highly innovative to figure out customer needs and design products to help them and increase their business value. Moreover, in the midst of the COVID-19 crisis, insurance companies are practically forced to start collaborating with mature InsurTechs or third-party specialists to develop innovative solutions.
For this, every modern company should build ecosystems of services that improve customer experience, provide added value, and also generate additional revenue. Keeping this in mind, in this issue of Technology Innovators, we present to you innovative leaders in InsurTech who share their experiences and success stories and also the ideas to thrive in a more digital environment efficiently. We give you the Top 25 InsurTech CEOs of 2020.