While pandemic-related challenges continues, technology trends in government sector have emerged to address critical challenges in areas such as security, cost containment and citizen experience. Alongside, the acceleration of digital innovation, across the sector around the world, is presenting government leaders with new opportunities to use data and technologies to build trust, agility, and resilience in public institutions. By further embracing the transition to digital platforms, the public sector can also deliver effective and connected public services in a challenging time of heightened demand and shrinking budgets.
On the other hand, studies reveal that modern governmental ecosystems are moving closer to corporate culture. They face merges, investments, innovations, startups, etc. States realize the needs of citizens and try to create comfortable environments. They also outsource public services to third-party players. In such a scenario, a thriving modern government strategy should focus on future changes, implement high-end security, move away from legacy applications, and set high interoperability. Keeping in mind technology innovation and the strategical changes, we present to you the Top 20 Government Technology CEOs of 2021 of the modern world who have had the experience of how government organizations should respond to citizen demand and provide other services and programs that support constituents. This will help you to drive local, state, and federal government agencies and departments to rethink how work gets done and redefine how to serve the constituents.
Anil Chawla CEO & Founder
ArchiveSocial is the leading social media archiving solution for government agencies and school districts to remain compliant and risk-free.
Eric Grant, CEO
Municode, the Nation’s leading codifier, is now your source for custom government websites, self-service supplementation and meetings/agenda management solutions.
Melanie Nutter, Principal
Nutter Consulting helps cities, foundations and businesses leverage smart cities strategies, innovative tools and engagement techniques to meet carbon emission reduction, urban sustainability and community resilience goals.
Lynn Moore, President & CEO
Tyler Technologies is a leading provider of end-to-end information management solutions and services for local governments.
The past year showed some tempestuousness for consumers and businesses. This crisis has compelled numerous companies in the world to relocate from office to remote places. These unparalleled events that happened last year have resulted in a sizeable surge in usage of the cloud, causing more than half of businesses to adopt cloud-based applications to quicken the plans to shift the workflow.
Another challenge is many businesses could not adopt a cloud-based secluded workforce, as their existing model, technology was not versatile, workable, or radical. Thus, the quantity of information breaches and leaks occurring has shot up severely, with enormous measures of delicate consumer information unexpectedly in danger of being replicated, stolen, or potentially utilized without assent. With numerous organizations presently transparently thinking about a more lasting move to distant or hybrid working models of office/home. It is essential to have efficient security methods and ready to protect delicate information any place it could be.
Many businesses and workers are initiating new ways in their jobs to suit the low-touch economy. The industries were forced to rapidly adjust to newly implemented standard operating guidelines which were set due to the global outbreak, COVID-19 pandemic. Further, the public who were dependent on these industries, businesses for daily needs were also prevented to operate normally.
However, technological innovations are the vanguard for finding solutions to this crisis, which helped many sectors to strengthen their core, continuing to achieve goals by operational advancements. Since the end of this pandemic is not near businesses need to continue operations with limited contact and social distance.
Low-touch economy- businesses to succeed even in this pandemic, the low-touch economy is the way where every business across the globe is compelled to continue their operations. The attributes that define the need for a low-touch economy:
The COVID-19 (coronavirus) is plausibly the pandemic that has worsen the situation in the whole world. Since its inception to date, there have been various challenges being faced by frontline, volunteers, affected people, industries, logistics, and many others due to lack of information. Many countries have incorporated strategies for communicating the data to combat lack of clarity as well as misinformation.
A multifaceted crisis where medical staff was deluged with the inrush of patients, manufacturers were forced to meet high demands for medicines, PPE kits, also transportation facilities for distributing of the resources. The second challenge is a shortage of vaccines, alongside the registration website coordinating the appointments for the first followed by the second dose, inquiries for same. All these amalgamated and concentrated with the efficacious communication system.
During the period of crisis, information is critical, veridicality of information is also in need before spreading. Along with the vaccine drives and rumours, fake news about the vaccine is increasing, the health care organization, the government should play a vital role in battling misstatement with help of technologies like machine learning and artificial intelligence can increase the value tremendously by spotting false data and bots.
An efficacious government is a cornerstone for developing the country. Also, upheave in citizens expectation has made the government perform well. The potential to meet the needs can be fulfilled by technology in terms of transparency, efficiency, citizen trust, and responsiveness. The approach of modernizing the public sector promotes accessible, simple, and methodical government. Also, the technological approach improves the service delivery, business, and citizens, accountability.
This citizen-centric approach deals with many challenges faced by the government through expansion in online services, a mechanism to get feedback from citizens in real-time, re-engineering, interoperability, simplifying the process of business. Approaches like:
- Using information as the product that helps in the digital economy and creating jobs. Every transaction which is made online helps to fetch some basic information when these data are transparent and made easily available, it promotes value thereby creating a job and developing services and products.
We are in the era where a blanket of technologies is being unfolded, that is being used in different ways in daily lives, on which we indirectly rely. As technology evolves, the progress of mankind also varies in parallel with this. Since it is a major part of many businesses, manufacturing units, it is critical for the government of any country too.
Many government organizations make use of advanced technology effectively and efficiently to improvise the services they offer to citizens, also streamline their processes, and many other tasks. Artificial intelligence also analytics help government to able to know the issues of common people and able to cater services. This is possible by studying the interaction of citizens with digital websites, information thus extracted can be scrutinized using AI also analytics tools. IoT is most common technology implemented in most of the fields these days so this technology is effectively and efficiently explored and enforced in many areas like smart city project where IoT sensors are used that offers information in real-time, aids the decision making process.
The year 2021 has come up with a wide array of changes for the entire world. The government is also moving up front to bring a viable change for their citizens. The major aspects that will be kept on the radar this year are citizen digital identity, multichannel citizen engagement, and adaptive security. Summarized tech trends that will be introduced by the government are digitally empowered workforce, augmented intelligence, and incorporation of analytics in every business sector. These technologies have the potential of transforming public services.
The agenda of the government is to introduce efficiency to the business process by reducing the cost. In the upcoming future, the government will be considering technology as their biggest policy. Almost all government services offered by any type of government authority will be backed up by technologies. Most of us consider a downfall only in the business sector due to ill implementation of technology, but the same applies to the government services too.
Healthcare is one of the most crucial sectors used by folks regardless of their bank balance, region, or any other race. The facilities provided by the healthcare sectors are required by everyone to live a healthy and hassle-free life. Does healthcare is accessible for everyone? Does each healthcare center is open for each and every folk? Not of course. The bank balance of patients is widely making a great difference between the facilities available for folks belonging to different living standards and set of lives. Most of the Healthcare centers with greater facility and highly qualified professionals are charging highly expensive fees and other charges to cover their various expenses. To reduce this huge difference between the facilities available for different type of folks, government of the country has started few healthcare programs that facilitate the patients to avail best treatment without any money concern. Medicare: Older folks mostly suffer few health related issues making their old age troublesome. As per the government, folks aging equal or more than 65 years will be considered under social security and each folk of this group will be getting free medical insurance ensuring a free medical care to everyone with excellent medical facilities to groom up their health and help them live longer and healthier.
Labour productive is an essential element for any organization to perform well and achieve intended goal. To keep your organizational working procedure effective and accurate, measuring your labour productivity plays a great role. In various organizations like educational, science and research, architectural and infrastructure, etc. was mostly based on the capital investment. Gradually organization started understanding the importance of labour work, efficiency, and productivity. In few organizations, labour productivity has also occurred as few major concerns to solve for better results. More than capital investments, government and public sectors are more emphasizing on human capital. Human capital, or the labour are refers to multiple aspects crucial for the organizational growth, such as skills, experience, knowledge, and skills.
Each of these factors mentioned above plays a great role in boosting the operational activities. For improvement of these human capital factors there are certain guidelines proposed by the government and public sectors, those are listed below:
Army constitutes a major part of government sector has also plays a crucial role in saving an entire country by protecting its borders from the intruders every moment. The saviors of the land also have to go through rigorous challenges to meet the current country requirements. Every single sector is upgrading their operations and somewhere it is developing as a threat for the army. To overcome this ever developing threat and upgrade their existing operations, army needs to walk step ahead than other sectors to keep themselves ready for every type of possible threat and keep the country safe from all the vertexes. The most important aspect that comes as a challenge for army folks is to prepare future strategy for the situation that hasn’t occurred yet and even never has been detected but just have few predictions for the upcoming scenarios.
Strategic land power: US military is always been renowned and recognized as the best and the most static force having excellent stability. Under war situations, US military performs classic functions and safeguard its borders robustly.