Business Process Management (BPM) might seem difficult to understand initially. For the ones who do not hold in-depth knowledge in operations management, comprehending the meaning is tricky. As a result, the primary objective of this article is to make the readers understand its meaning, point out the problems that it resolves and show how exactly it does the same.
In simple language, BPM is nothing but an improvement in an organisation’s performance through optimization of business processes. In short, it is an upturn in operational agility, which will positively have an impact on the business performance outcomes. In the end, an executive will end up delivering customer value.
Common Issues that BPM Resolves
The issues pertaining to strategic initiative identification frequently daunt corporate firms. In such a scenario, BPM comes to the rescue. It will point out the ways in which the strategies can be made.
A corporate firm has to confront major issues and all of these are resolved through BPM. Let us look into them:
- Revenue generation
- Problems relating to waste reduction
- Cost control
- Value generation
The aforementioned list sheds light on some of the common issues encountered by an organisation. It is through BPM that one learns about setting the right strategic objectives and sticking to it all along.
Corporate Objective Issues that BPM Solves
BPM not only provides support to issues faced in strategy formulation but also tackles problems linked to corporate objectives. These are listed below:
- Adjustment post an acquisition or merging.
- Information Technology alignments
- Process management and control
- Organisational restructuring
- Knowledge retention
- Risk management
- Organisational change
BPM is not a one-time task, but rather an ongoing activity that involves persistent process re-engineering.
BPM often involves automating tasks within any given business process, although BPM is not a technology, and process improvements can happen outside of automation and without technology.
Organizations engaged in BPM can choose to follow one of the various BPM methodologies, which include Six Sigma and Lean.
The goal for organizations engaged in BPM is to take control of their myriad processes and constantly strive to optimize them to create a more efficient organization better capable of delivering its end products and/or services.
Thus, BPM is intended to support organizational leaders as they seek to achieve not just operational efficiencies, but as they work to realize their overarching goals for the organization as a whole.